Last updated: January 13, 2026
Nautilux (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nautiluxeco.com (the “Site”), use our maritime performance monitoring and
optimization services (the “Services”), or interact with us. By accessing or using the Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or Services.
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”), including:
• Identity data: name, company name, email address, phone number, job title.
• Account data: username, password, subscription details.
• Usage data: IP address, browser type, device information, pages visited, time spent,
IoT sensor data from vessels (fleet performance metrics, voyage data).
• Payment data: billing information (processed securely by third-party providers; we
do not store full card details).
• Communication data: messages, support tickets, demo requests.
We collect this through forms, account registration, IoT integrations, cookies, analytics tools, and direct interactions.
2.How We Use Your Information
We use Personal Data to:
• Provide and maintain the Services (real-time monitoring, dashboards, predictive analytics).
• Process subscriptions, payments, and manage accounts (Starter, Professional, Premium tiers).
• Communicate with you (updates, support, marketing with consent).
• Improve Services (analyze usage trends, detect anomalies).
• Comply with legal obligations, prevent fraud, enforce terms.
3.Legal Basis for Processing (GDPR)
We process Personal Data based on:
• Contract performance (providing Services).
• Legitimate interests (improving platform, security).
• Consent (marketing emails, non-essential cookies).
• Legal obligations (tax, compliance).
4.Sharing Your Information
We share Personal Data with:
• Service providers (hosting, analytics like Google Analytics, payment processors).
• Affiliates or partners for Service delivery.
• Authorities if required by law.
We do not sell Personal Data.
5. Data Retention
We retain Personal Data as long as necessary for the purposes above, or as required by law (e.g., subscription records for 7 years post-termination). Account data is deleted upon request or termination (subject to backups).
6.Your Rights (GDPR/EEA Users)
You have the right to:
• Access, correct, or delete your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent.
• Lodge a complaint with supervisory authority.
Contact us at info@nautiluxeco.com to exercise rights.
7. International Transfers
Data may be transferred outside the EEA (e.g., to cloud providers). We use safeguards like Standard Contractual Clauses.
8. Security
We implement reasonable technical and organizational measures to protect data (encryption, access controls). No method is 100% secure.
9. Children’s Privacy
Services are not for individuals under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Policy. Changes are posted here with updated date. Continued use constitutes acceptance.
11. Contact Us
For questions: info@nautiluxeco.com
